Bouncewear
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Knowledge base
Covid-19 info
Instore
2
Are your stores open?
Is it safe to visit the stores?
Online
1
Are you accepting online orders and is my order impacted by Covid-19?
Orders and Returns
Your account
5
Do I have to register to buy online and why?
How to create an account?
How to change account details?
How do I reset my account password?
I can’t login to my account, help?
Your order
6
I made a mistake. Can I change my order?
What payment methods do you accept?
I never received a confirmation email. What should I do?
How can I track my order?
Cancellations of supsicious orders
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Returns
4
How can I return?
What is the return policy?
Can I return my order in a Bouncewear Store?
What is the return address?
Shipping
General info
4
What shipping carrier is being used?
How will I receive my order?
Can I have my order shipped to a store or pick-up location?
Do you ship outside of Europe?
Tracking my order
4
How long will it take to receive my order?
How do I track my order?
My order was never delivered, what do I do?
How to file a claim for a missing or lost package?
Shipping rates & customs
3
Do you offer free shipping?
Shipping rates
Who pays for international import taxes?
Gifts and coupons
Gifts
0
Coupons
0
General
About us
1
Bouncewear - Your basketball specialty store
Privacy Policy
1
How is my data being used? (Privacy Policy)
Terms and conditions
2
Terms & Conditions
Right of withdrawal
Warranty
1
How long do I have product warranty?
Product info
1
Can i check if a product is available in a certain store?
Information collected
Privacy policy
0
Opt-out policy
0
Sizing charts and info
How to measure?
2
How to measure for the right shoe fit?
How to measure for the right clothing fit?
Sizing Charts
1
Sizing Charts
